Help center
Help center
Common questions about accounts, funding and trading
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Common questions
How do I register or sign in?
Open Sign in and use your account or email. To register, select Register and complete the required email verification.
Where can I check identity verification?
Open Identity verification in Account to see the current status, submissions and required documents.
When does a deposit affect my balance?
Submitting creates a pending order. Your balance updates after support reviews and confirms receipt. Contact support for its status.
How do I manage withdrawal addresses?
Open address management from Withdraw, complete the required verification and save the address. Check currency, network and address before submitting.
Where are positions and orders?
Assets contains positions, working orders and history. This project provides simulated trading in US stocks and ETFs.